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How can I log in to snapAddy using a login code (magic code)?

If you are having trouble logging in with your regular credentials, snapAddy offers a convenient alternative: the one-time login code, also known as Magic Code. This code is sent directly to the registered email address and enables a secure, passwordless login.

How to log in with a login code (Magic Code)

  1. Access the login code option: There are two ways to access the login code feature:
    • Via login options: On the login page, click "Other sign-in options" and then select "Sign in with login code".

    • Via "Forgot password?": In the app, tap "Forgot password?" or in the web view, click "Problems signing in?".

  2. Enter your email address and select "Request login code". If you would prefer to reset your password instead, please refer to the article I want to change my password.

    App view:
    Web view:

  3. Check your email inbox: Check your email inbox (including your spam folder) for the email from snapAddy.

     

  4. Enter the code and log in: Enter the received code on the following screen to log in. The process typically takes just a few seconds.


That didn't work?

If the login with the login code does not work, there may be several reasons. The feature may have been disabled by a snapAddy administrator, or the code may have already expired.

The following options are available to you:

  • Reset your password: Reset your password and log in as usual.
    For instructions, see: I forgot my password
  • Further help with login issues: If you continue to experience difficulties, you can find additional solutions in the article Login problems – what to do?
  • Personal support: The snapAddy support team is happy to assist you at support@snapaddy.com. Alternatively, you can reach out to your personal Customer Success Manager.

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If you have more questions, feel free to contact our support under support@snapaddy.com  or your Customer Success Manager.