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Global Settings
Find helpful info about the most frequently asked questions and answers (FAQ), company settings and user administration
Frequently Asked Questions (FAQ)
- Do I have to pay for snapADDY?
- I want to use a SSO method. Should I still create a snapADDY account?
- Invoice and subscription inquires
- Jailbreak and Rooting. Why can't I use snapADDY on my phone?
- How can I update my payment information?
- Configure Single SignOn in Azure via OpenID Connect
- Frequently Asked Questions about snapADDY's 14-Day Free Trial
Profile Settings
User Management
- What is the difference between Named, Concurrent & Terminal licenses?
- What is the difference between Licenses and Roles?
- How do I invite other users
- CRM Username and CRM User ID and their function
- What do the user roles "Reporter", "User", "Event Curator", "Event Manager" and "Admin" mean?
- How can I create terminal accounts
- How can I create guests?
- Need Admin Approval
- Configuring SCIM User Provisioning With Azure Active Directory / Entra ID
- How do I add a custom message to user invitations?
- User management "User & licenses"
- How to re-invite pending users
- How can I set up SSO (Single Sign-On) for my organization?
- How to set up SAML 2.0 Single Sign-On for Okta
- What are claimed domains?
- Configure SCIM User Provisioning
General Settings
- How can I edit the organization settings
- How to set up the phone number format
- User Profile: Custom profile fields
- How can I set up the duration of the access token for the snapADDY solutions?
- How to set up SAML 2.0 Single Sign-On
- Data privacy at snapADDY: GDPR, ODP, TOM´s
- What must be enabled in the proxy, so that snapADDY Services are no longer blocked?