- snapADDY Knowledge Base
- snapADDY DataQuality
- Installation and Setup
How can I allow access to the webcam?
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Go to the Google Chrome settings
![](https://portal.snapaddy.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio901271465c836014454e4e69dbeae4e4blob1465217405130.png)
2. Click on "Show advanced settings" below.
![](https://portal.snapaddy.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio9012714858a34be20475e818c7bbcaa8blob1465217524243.png)
3. Click under "Privacy" on the button "Content Settings".
Scroll down until you see "Camera". There you click on "Manage exceptions".
![](https://portal.snapaddy.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio90127150a34fa70d6502509d45414367blob1465217561325.png)
4. Remove the blocking "chrome-extension://mmkealgbpomfkcegfkcoobgbddiplegl/" (the hash code behind "chrome-extension://" looks different for each user) and click on "Done". You have removed the block and can restart the webcam feature.
![](https://portal.snapaddy.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio90127151fd8fb097abb1771ab7f43471blob1465217603625.png)
5. Remove the blocking "chrome-extension://mmkealgbpomfkcegfkcoobgbddiplegl/" (the hash code behind "chrome-extension://" looks different for each user) and click on "Done".
![](https://portal.snapaddy.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio901271527ec90cdabcd75251444e2710blob1465217660158.png)
You have removed the block and can restart the webcam feature. 🎉