Learn how to customize your follow-up e-mails in snapADDY dashboard
Would you like to send personalized follow-up emails to the participants of your event? This article will guide you through the process of editing the email template in the dashboard and highlight the features that snapADDY offers to enhance your follow-up communications.
Before you start with the configuration of the e-mail, please make sure that you entered your SMTP credentials for your mail server in the organisation settings.
How to configure the email authentication for sending Follow-up-Mails (SMTP)?
How can I configure the Follow-up e-mail variant?
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Go to VisitReport and open the Event
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Click on Follow-up emails on the left side
3. Click on "New variant" and choose between a text or HTML configuration
You can as well use the "Import variant" option in order to access variants, which you have created for other events.
How can I customize my follow-up e-mail template?
- Language (snapADDY VisitReport offers a variety of languages which you can choose for your e-mail template)
- Placeholders (different placeholders help you to make e-mails dynamic for each contact and event you are working in)
- Header image (you can add a header imagie with width between 1200px and 2000px, maximum image height 1000px)
- Attachments (once ypu have loaded files into the media library, it is possible to add them as an attachment to the follow-up e-mail)