Frequently Asked Questions (FAQ)
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      3. Frequently Asked Questions (FAQ)

      How can I update my payment information?

      Learn how to change both your billing address and payment method in this article

      If something changes in the company - be it the location or the bank details - you want to adjust these data as uncomplicated as possible. Find out below where you do this.

       

      You will need admin access to change your payment information.

       

      Update Billing Information

      1. Click on this link to go to the billing information. Here you will find your contact details. Alternatively, you can find this section under Settings > Payment & invoices > Billing information.
      2. Adjust the data and click Update billing information.


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      Update Payment Method

      1. Click on this link to go to Payments and Invoices. Here you can view your current contracts and invoices. Alternatively, you can find this section under Settings > Payment & Bills > Billing.
      2. To update the payment method, click on the pencil shown below the Payment method heading

      image (5)

      You will also find a link that will take you to the correct page in your booking confirmation as well as in our billing and reminder emails.

      If you have more questions, feel free to contact our support under support@snapaddy.com  or your Customer Success Manager.