---
title: "VisitReport User Guide: How do I install the app?"
description: First video of our playlist will guide you through the first steps with the VisitReport app
---

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# VisitReport User Guide: How do I install the app?

## First video of our playlist will guide you through the first steps with the VisitReport app

If you are just getting started with the **VisitReport app**, check out our detailed video playlist below. You can choose to watch the entire collection of videos or focus on specific topics that interest you, allowing you to learn about the app's essential features at your own pace.

<iframe src="https://player.vimeo.com/video/944072105?app_id=122963" width="426" height="240" frameborder="0" allow="autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share" referrerpolicy="strict-origin-when-cross-origin" title="snapADDY VisitReport App: 3. First steps" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

#### **[Next video](https://portal.snapaddy.com/knowledge/how-to-create-a-report?hsLang=en) 🡺**

 

In order to collect reports at the trade fair, you need to have the VisitReport app installed on your smartphone or tablet. The app is available for **Apple iOS**,  **Android** and **Microsoft Windows 10**.

Watch the first part of our video playlist and read this article to find out how to download, install and set up important functions of the VisitReport app. 

To find the VisitReport app, enter the [Google Play Store](https://play.google.com/store/apps/details?id=com.snapaddy.questions&hl=en) (in case you are using an Android device) or [AppStore](https://apps.apple.com/de/app/visitreport/id1209551735?l=en-GB) (if you are an iOS user). Search for "snapAddy" and choose the VisitReport App with the  **bordeaux red icon**. 

![](https://portal.snapaddy.com/hs-fs/hubfs/image-png-Jul-16-2025-12-28-12-0363-PM.png?width=670&height=226&name=image-png-Jul-16-2025-12-28-12-0363-PM.png)

After the app is installed, you will need to log in. There are different login options you can choose from, such as E-Mail and Password or SSO. If you choose SSO, make sure this option is configured for the company. 

If you haven't received your login details yet, **reach out to the snapAddy administrator** in the company to get the invitation.

![](https://portal.snapaddy.com/hs-fs/hubfs/image-png-Jul-17-2025-09-44-11-9558-AM.png?width=650&height=514&name=image-png-Jul-17-2025-09-44-11-9558-AM.png)

Once you have successfully logged in, you can see all the available events. If you have uploaded [inventory data](https://portal.snapaddy.com/knowledge/using-inventory-data?hsLang=en) to an event, it will automatically be in the app as well.

You can access the app settings by clicking on your **profile** in the upper right corner. There you can configure several functions:

- Change the language of the app (beware that the setting doesn't change the language of the questionnaire)
- Enable automatic export of reports into a dashboard
- Work in the "**offline mode**", in order to use basic app features without an internet connection
- Set up an export reminder and choose the time, when the app sends you a notification
- Connect to your business socials

In the second part of the VisitReport app tutorial we will show you how to capture participants data and create a report.

 

If you have any further questions, please feel free to contact [support@snapaddy.com](mailto:support@snapaddy.com) or your Customer Success Manager.

- [Global Settings](https://portal.snapaddy.com/knowledge/global-settings?hsLang=en#main-content)

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    - [General Settings](https://portal.snapaddy.com/knowledge/global-settings?hsLang=en#general-settings)
- [Video Tutorials](https://portal.snapaddy.com/knowledge/video-tutorials?hsLang=en#main-content)

    - [snapAddy VisitReport](https://portal.snapaddy.com/knowledge/video-tutorials?hsLang=en#snapaddy-visitreport)
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    - [Frequently Asked Questions (FAQ)](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#frequently-asked-questions-faq)
    - [Working with the VisitReport app](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#working-with-the-visitreport-app)
    - [Working within the VisitReport Dashboard](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#working-within-the-visitreport-dashboard)
    - [Export (CRM, PDF, Excel ...)](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#export-crm-pdf-excel)
    - [Inventory Data](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#inventory-data)
    - [Video instructions](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#video-instructions)
    - [E-Mail Integration](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#e-mail-integration)
    - [Meetings](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#meetings)
    - [VisitReport Quick Tipps](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#visitreport-quick-tipps)
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