---
title: How to set up the phone number format
description: How to set phone numbers according to your preferences.
---

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# How to set up the phone number format

## How to set phone numbers according to your preferences.

Phone numbers come in many notations – with or without an international prefix, with the area code in brackets or separated by a slash. To make sure captured numbers are written into your CRM system in a clean, consistent way, you can store a preferred format.

You define the preferred phone number format in the **General Settings** at organization level; the setting then applies to all snapAddy products in your subscription. Alternatively, each user can choose the format individually, for example directly in snapAddy LeadResearch.

### Setting the format globally

1. Open the General Settings at [app.snapaddy.com/settings/general](https://app.snapaddy.com/settings/general).
2. Choose the format you want. There are three options: 
     1. **Fixed** format – applies to all members of the organization.
     2. **Dynamic** format based on the country of origin – an appropriate format is pre-selected automatically depending on the contact’s origin.
     3. **Individual** – each user sets the format themselves.

### Setting the format individually (e.g. in snapAddy LeadResearch)

1. Open the LeadResearch client and go to **Settings**.
2. Click **Phone number preset** and select the format you want.

Once a format is selected, every newly captured phone number is automatically parsed into that format – part of the consistent data formatting many customers value in snapAddy.

![](https://portal.snapaddy.com/hs-fs/hubfs/image-png-Jul-07-2026-11-05-14-7485-AM.png?width=562&height=284&name=image-png-Jul-07-2026-11-05-14-7485-AM.png)

 

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