---
title: I did not receive the invitation-e-mail
description: In this article you will learn what to do if you did not receive the invitation email.
---

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# I did not receive the invitation-e-mail

## In this article you will learn what to do if you did not receive the invitation email.

If you did not receive an invitation email, check your spam folder first. It is possible that it got lost there. If you can't find it there either, we recommend the following steps:

1. Please go to the snapAddy Dashboard [https://app.snapaddy.com/login](https://app.snapaddy.com/login)
2. In the upper field type your **e-mail address** and click on **Login**
3. In the following seconds you will receive the **intivation email** again.

![](https://portal.snapaddy.com/hs-fs/hubfs/image-png-Jul-18-2025-09-09-35-0731-AM.png?width=670&height=620&name=image-png-Jul-18-2025-09-09-35-0731-AM.png)

If you log in via SSO, the invitation email may be disabled. In this case, contact your administrator.

If again it does not work, please contact us at [support@snapaddy.com](mailto:support@snapaddy.com) or contact your Customer Success Manager

   
 

- [Global Settings](https://portal.snapaddy.com/knowledge/global-settings?hsLang=en#main-content)

    - [Frequently Asked Questions (FAQ)](https://portal.snapaddy.com/knowledge/global-settings?hsLang=en#frequently-asked-questions-faq)
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- [snapAddy BusinessCards](https://portal.snapaddy.com/knowledge/snapaddy-businesscards?hsLang=en#main-content)

    - [Frequently asked questions (FAQ)](https://portal.snapaddy.com/knowledge/snapaddy-businesscards?hsLang=en#frequently-asked-questions-faq)
    - [First steps](https://portal.snapaddy.com/knowledge/snapaddy-businesscards?hsLang=en#first-steps)
    - [Export](https://portal.snapaddy.com/knowledge/snapaddy-businesscards?hsLang=en#export)
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    - [Frequently Asked Questions (FAQ)](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#frequently-asked-questions-faq)
    - [Working with the VisitReport app](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#working-with-the-visitreport-app)
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- [snapAddy LeadResearch](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#main-content)

    - [Frequently Asked Questions (FAQ)](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#frequently-asked-questions-faq)
    - [Installation and Setup](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#installation-and-setup)
    - [Working with contact data](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#working-with-contact-data)
    - [Exporting the contact data](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#exporting-the-contact-data)
    - [LeadResearch in Chrome & Edge](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#leadresearch-in-chrome-edge)
    - [LeadResearch in your CRM System](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#leadresearch-in-your-crm-system)
    - [Technical requirements](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#technical-requirements)
    - [Microsoft 365 Integration (Outlook)](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#microsoft-365-integration-outlook)
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    - [Workflows](https://portal.snapaddy.com/knowledge/snapaddy-dataagents?hsLang=en#workflows)
- [Data Enrichment](https://portal.snapaddy.com/knowledge/data-enrichment?hsLang=en)

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