--- title: ID from Inventory Data is not displayed description: snapADDY data-logic & QRCodeIDs --- [Skip to content](https://portal.snapaddy.com/knowledge/id-from-inventory-data-is-not-displayed#main-content) - [English](https://portal.snapaddy.com/knowledge/id-from-inventory-data-is-not-displayed) - [Deutsch](https://portal.snapaddy.com/de/knowledge/id-from-inventory-data-is-not-displayed-id-aus-den-bestandsdaten-wird-nicht-angezeigt) English Show submenu for translations [![AppSignet](https://portal.snapaddy.com/hs-fs/hubfs/AppSignet.png?width=60&height=60&name=AppSignet.png)](https://portal.snapaddy.com/knowledge?hsLang=en) Open main navigation Close main navigation - - [English](https://portal.snapaddy.com/knowledge/id-from-inventory-data-is-not-displayed) - [Deutsch](https://portal.snapaddy.com/de/knowledge/id-from-inventory-data-is-not-displayed-id-aus-den-bestandsdaten-wird-nicht-angezeigt) English Show submenu for translations - [snapAddy website](https://www.snapaddy.com/) [snapAddy website](https://www.snapaddy.com/) snapAddy Knowledge base - How can we help? - There are no suggestions because the search field is empty. 1. [snapAddy Knowledge Base](https://portal.snapaddy.com/knowledge?hsLang=en) 2. [snapAddy VisitReport](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en) 3. [Inventory Data](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#inventory-data) # ID from Inventory Data is not displayed ## snapAddy data-logic & QRCodeIDs When it comes to the snapAddy API, two different types of ID have to be considered: The first one is the ID of the contact within the snapAddy data-logic, which is called "**id**" with an automatically generated value. The other type of ID is a user submitted ID, which is optional and can be used in combination with the QR Code image. This ID is located in a "customFields" object, and is called "**qrCodeId**". ![](https://portal.snapaddy.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio267534603a0d81c2f0b4444d5b9b16bc3qrcode.jpg) So we have to differentiate how a ContactItem can be created: 1. when a ContactItem is created via UI in the Dashboard, (via Visitreport/Template/Inventory Data), either via "Import Inventory Data" or "Create Contact" button, snapAddy fills the ID field with the value specified by the user (by default in the field "Record ID"). If there is no ID specified by the user, the auto-generated ContactItem-ID ("id") will be assigned 2. When the ID is created by a Rest-API via POST via [https://api.snapaddy.com/grabber/v1/contactitem](https://api.snapaddy.com/grabber/v1/contactitem) the "qrCodeId" information might be missing, so the field seems to be empty If you want to have the user-specified ID (**qrCodeId)** to be displayed, it must be transmitted as follows when creating the CRM-ID: { "contactListId": "Ya3oXxweoP9kNAnq", "customFields": { "qrCodeId": "12345 \<-- CRM-ID" }, "firstName": "Irrelevant", "lastName": "Irrelevant", } Only then, the corresponding CRM ID will be displayed in the QR-code field of the VisitReport. - [Global Settings](https://portal.snapaddy.com/knowledge/global-settings?hsLang=en#main-content) - [Frequently Asked Questions (FAQ)](https://portal.snapaddy.com/knowledge/global-settings?hsLang=en#frequently-asked-questions-faq) - [Profile Settings](https://portal.snapaddy.com/knowledge/global-settings?hsLang=en#profile-settings) - [User Management](https://portal.snapaddy.com/knowledge/global-settings?hsLang=en#user-management) - [General Settings](https://portal.snapaddy.com/knowledge/global-settings?hsLang=en#general-settings) - [Video Tutorials](https://portal.snapaddy.com/knowledge/video-tutorials?hsLang=en#main-content) - [snapAddy VisitReport](https://portal.snapaddy.com/knowledge/video-tutorials?hsLang=en#snapaddy-visitreport) - [snapAddy LeadResearch](https://portal.snapaddy.com/knowledge/video-tutorials?hsLang=en#snapaddy-leadresearch) - [snapAddy BusinessCards](https://portal.snapaddy.com/knowledge/video-tutorials?hsLang=en#snapaddy-businesscards) - [snapAddy Quick Tips](https://portal.snapaddy.com/knowledge/video-tutorials?hsLang=en#snapaddy-quick-tips) - [CRM Integrations](https://portal.snapaddy.com/knowledge/video-tutorials?hsLang=en#crm-integrations) - [CRM Integrations](https://portal.snapaddy.com/knowledge/crm-integrations?hsLang=en#main-content) - [Frequently Asked Questions (FAQ)](https://portal.snapaddy.com/knowledge/crm-integrations?hsLang=en#frequently-asked-questions-faq) - [CRM System integration (Mapping)](https://portal.snapaddy.com/knowledge/crm-integrations?hsLang=en#crm-system-integration-mapping) - [Salesforce](https://portal.snapaddy.com/knowledge/crm-integrations?hsLang=en#salesforce) - [MS Dynamics 365 CRM](https://portal.snapaddy.com/knowledge/crm-integrations?hsLang=en#ms-dynamics-365-crm) - [SAP Sales Cloud](https://portal.snapaddy.com/knowledge/crm-integrations?hsLang=en#sap-sales-cloud) - [HubSpot CRM](https://portal.snapaddy.com/knowledge/crm-integrations?hsLang=en#hubspot-crm) - [Pipedrive](https://portal.snapaddy.com/knowledge/crm-integrations?hsLang=en#pipedrive) - [Sugar CRM](https://portal.snapaddy.com/knowledge/crm-integrations?hsLang=en#sugar-crm) - [Suite CRM](https://portal.snapaddy.com/knowledge/crm-integrations?hsLang=en#suite-crm) - [SAGE CRM](https://portal.snapaddy.com/knowledge/crm-integrations?hsLang=en#sage-crm) - [Close CRM](https://portal.snapaddy.com/knowledge/crm-integrations?hsLang=en#close-crm) - [weclapp](https://portal.snapaddy.com/knowledge/crm-integrations?hsLang=en#weclapp) - [snapAddy API](https://portal.snapaddy.com/knowledge/crm-integrations?hsLang=en#snapaddy-api) - [Zapier](https://portal.snapaddy.com/knowledge/crm-integrations?hsLang=en#zapier) - [snapAddy BusinessCards](https://portal.snapaddy.com/knowledge/snapaddy-businesscards?hsLang=en#main-content) - [Frequently asked questions (FAQ)](https://portal.snapaddy.com/knowledge/snapaddy-businesscards?hsLang=en#frequently-asked-questions-faq) - [First steps](https://portal.snapaddy.com/knowledge/snapaddy-businesscards?hsLang=en#first-steps) - [Export](https://portal.snapaddy.com/knowledge/snapaddy-businesscards?hsLang=en#export) - [Digital business cards](https://portal.snapaddy.com/knowledge/snapaddy-businesscards?hsLang=en#digital-business-cards) - [BusinessCards Quick Tips](https://portal.snapaddy.com/knowledge/snapaddy-businesscards?hsLang=en#businesscards-quick-tips) - [snapAddy VisitReport](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#main-content) - [Frequently Asked Questions (FAQ)](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#frequently-asked-questions-faq) - [Working with the VisitReport app](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#working-with-the-visitreport-app) - [Working within the VisitReport Dashboard](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#working-within-the-visitreport-dashboard) - [Export (CRM, PDF, Excel ...)](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#export-crm-pdf-excel) - [Inventory Data](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#inventory-data) - [Video instructions](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#video-instructions) - [E-Mail Integration](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#e-mail-integration) - [Meetings](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#meetings) - [VisitReport Quick Tipps](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#visitreport-quick-tipps) - [Questionnaire](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#questionnaire) - [snapAddy LeadResearch](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#main-content) - [Frequently Asked Questions (FAQ)](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#frequently-asked-questions-faq) - [Installation and Setup](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#installation-and-setup) - [Working with contact data](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#working-with-contact-data) - [Exporting the contact data](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#exporting-the-contact-data) - [LeadResearch in Chrome & Edge](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#leadresearch-in-chrome-edge) - [LeadResearch in your CRM System](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#leadresearch-in-your-crm-system) - [Technical requirements](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#technical-requirements) - [Microsoft 365 Integration (Outlook)](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#microsoft-365-integration-outlook) - [Automation](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#automation) - [snapAddy DataAgents](https://portal.snapaddy.com/knowledge/snapaddy-dataagents?hsLang=en#main-content) - [Frequently Asked Questions (FAQ)](https://portal.snapaddy.com/knowledge/snapaddy-dataagents?hsLang=en#frequently-asked-questions-faq) - [Installation and Setup](https://portal.snapaddy.com/knowledge/snapaddy-dataagents?hsLang=en#installation-and-setup) - [Workflows](https://portal.snapaddy.com/knowledge/snapaddy-dataagents?hsLang=en#workflows) - [Data Enrichment](https://portal.snapaddy.com/knowledge/data-enrichment?hsLang=en) [![sA Logo](https://portal.snapaddy.com/hs-fs/hubfs/sA%20Logo.png?width=120&height=29&name=sA%20Logo.png "sA Logo")](https://www.snapaddy.com) Haugerkirchgasse 7 97070 Würzburg Germany [Legal notice](https://www.snapaddy.com/en/legal/imprint.html) Copyright © 2025, snapAddy GmbH