Known solutions for HubSpot

Error: Contact already exists. Existing ID: 89401

  • There is already a contact with this email address in Hubspot. Please consider updating this contact instead of creating a duplicate.

Error: Property values were not valid: [{"isValid":false,"message":"[value] was not one of the allowed options: [label: \"Apple\"\nvalue: \"Apple\"\ndisplay_order: 0\nhidden: false\nread_only: false\n, ...]","error":"INVALID_OPTION","name":"dropdown_select"}]

  • The passed value is not a valid option for the field. Please check the available options and contact our mapping team if necessary.

Error: Property values were not valid: [{"isValid":false,"message":"Property \"dropdown_select_invalid\" does not exist","error":"PROPERTY_DOESNT_EXIST","name":"dropdown_select_invalid"}]

  • The field does not exist in Hubspot. Please check the API names of the fields and contact our mapping team if necessary.

Error: Property values were not valid: [{"isValid":false,"message":"Email address [email] is invalid","error":"INVALID_EMAIL","name":"email"}]

  • The entered email address is invalid (e.g. no or multiple '@', missing domain, etc.). Please check the email address of the contact you want to export.

Error: Property values were not valid: [{\"isValid\":false,\"message\":\"\\\"hs_object_id\\\" is a read only property; its value cannot be set.\",\"error\":\"READ_ONLY_VALUE\",\"name\":\"hs_object_id\"}]

  • The field cannot be overwritten because it is set to read only.