Note: This article describes how to manage the media library in the snapAddy Dashboard. If you want to use the media library in the VisitReport App, please refer to the article How can I operate the media library in the VisitReport App?
Prerequisite: Only event managers and admins can edit the media library.
How do I upload files to the media library?
The media library is managed via the snapAddy Dashboard. Follow these steps:
- Open the media library in the snapAddy Dashboard.
- Click New to add something to the media library. You have three options:
- File: Upload a file.
- Folder: Create a new folder to organize your content.
- Link: Add an external link.
Once you have added a folder or link, you can set a cover image, change the name, or delete it if needed.
Which file formats are supported?
The following file formats are supported in the media library:
| Format | Type |
|---|---|
.jpeg, .jpg |
Image |
.png |
Image |
.gif |
Image |
.pdf |
Document |
.mp4 |
Video |
How do I edit, move, copy, or delete files in the media library?
When you select an item in the media library, a detail panel opens to the right of the file list. At the same time, the available action buttons appear above the file list on the right.
Detail panel
In the detail panel, you can edit the following properties directly:
- Name: Change the name of the item.
- Description: Add a short description.
- Thumbnail: For folders and links, you can upload or set a thumbnail image.
Confirm your changes by clicking the Save button.
Action buttons
The following action buttons are available above the file list:
- Move: Move the item to a different folder within the media library.
- Copy: Create a copy of the item within the media library.
- Download (not available for folders and links): Download the file directly from the media library.
- Delete: Permanently remove the item from the media library.
- Open link (links only): Open the stored link directly from the media library.
How do I set a media library folder for a specific questionnaire?
Note: By default, the entire media library is displayed in all questionnaires in the VisitReport App.
If you want to restrict access to a specific folder, follow these steps:
- Open the event in the snapAddy Dashboard that you want to edit.
- Open the event settings and select the App configuration section.
- Scroll down to the Media library area.
- Click Select folder and choose the desired folder for this questionnaire.
- The selected folder will be displayed. Save the changes.
If you have any further questions, please contact support@snapaddy.com or your Customer Success Manager.