Jailbreak and Rooting. Why can't I use snapADDY on my phone?

Jailbreak detection: potential security risks with jailbroken and rooted devices

In today's digital landscape, ensuring the security and integrity of sensitive data is a top priority for companies. As part of its commitment to maintain robust security measures, snapADDY imposes restrictions on the use of jailbroken or rooted devices. 

Understanding Jailbreaking and Rooting

Jailbreaking and rooting are procedures that grant users elevated privileges on their mobile devices, bypassing manufacturer-imposed restrictions. Jailbreaking predominantly pertains to iOS devices, such as iPhones or iPads, while rooting applies to Android devices. The key distinction is that jailbreaking refers to removing software limitations within the iOS ecosystem, while rooting encompasses gaining administrative control over the Android operating system.

The Risks Posed by Jailbroken or Rooted Devices

Compromised Security

Jailbroken or rooted devices expose themselves to an increased risk of security breaches. By removing the inherent safeguards implemented by device manufacturers, these modified devices become more vulnerable to malware, unauthorized access, and data leaks.

Cybersecurity Risks 

  1. Heightened Security Vulnerabilities: By bypassing built-in security measures, jailbroken or rooted devices become vulnerable to a plethora of malicious attacks and potential malware infections. The modified operating system may lack essential security patches and updates, leaving the device and its data exposed to exploitation. 

  2. Increased Exposure to Malware: Jailbroken or rooted devices often gain access to unofficial app stores or repositories that host applications unverified by stringent security checks. Users who download apps from these sources unknowingly increase the likelihood of installing malware, spyware, or other malicious software. 

  3. Elevated Risk of Data Breaches: The weakened security defenses of jailbroken or rooted devices generally facilitate unauthorized access to accounts, emails, and other sensitive data on the device. Compromised devices can serve as launching points for further attacks on the company's overall infrastructure. If snapADDY Apps were not restricted, this access would extend to customer data (e.g. scanned business cards) and profile information in the app. 

  4. Loss of Mobile Device Management (MDM) Controls: Organizations often rely on Mobile Device Management solutions to enforce security policies and remotely manage corporate devices. However, jailbreaking or rooting a device can bypass these controls, rendering them ineffective. This circumvention eliminates the ability to enforce encryption, password requirements, or remote wipe capabilities, significantly increasing the risk of data exposure if the device is lost or stolen.

Compliance and Legal Implications: Various industries have specific regulations and data protection laws that companies must comply with. The use of jailbroken or rooted devices can compromise compliance efforts, potentially resulting in severe penalties and legal consequences.



snapADDY's prohibition on the use of jailbroken or rooted devices is driven by the critical need to maintain stringent data security and protect users' confidential information. By disallowing the use of modified devices, snapADDY mitigates the risks posed by compromised security, malware threats, historical security incidents, and the evasion of Mobile Device Management controls. Ensuring a trusted and secure environment is paramount for snapADDY, as it strives to deliver a reliable contact management experience while safeguarding the integrity of users' data.


If you have more questions, feel free to contact our support under support@snapaddy.com  or your Customer Success Manager