---
title: CRM Username and CRM User ID and their function
description: What are the fields Username and User ID needed for and what information has to entered?
---

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# CRM Username and CRM User ID and their function

## What are the fields Username and User ID needed for and what information has to entered?

![](https://portal.snapaddy.com/hs-fs/hubfs/image-png-Jul-31-2025-11-45-16-5006-AM.png?width=669&height=585&name=image-png-Jul-31-2025-11-45-16-5006-AM.png)

The CRM Username field is primarily used for the SAP OAuth AutoLogin feature. Information regarding this can be found here:

[CRM Username for SAP OAuth AutoLogin](https://portal.snapaddy.com/knowledge/how-to-integrate-snapaddy-dataquality-in-sap-sales-cloud?hsLang=en)

The CRM User ID field on the otherhand can be used for mapping purposes i.e. allocating Leads, Contacts etc. to the creator of a VisitReport. This results in the Lead owner being the creator instead of the person who exports the data from the reports dashboard to the CRM. 

 

**Summary**

- CRM Username - only used for SAP OAuth Autologin
- CRM User ID - used for owner/task mapping. User IDs from the following CRMs can be entered here: Salesforce, Dynamics365, SAP, Hubspot, Pipedrive

- [Global Settings](https://portal.snapaddy.com/knowledge/global-settings?hsLang=en#main-content)

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    - [CRM System integration (Mapping)](https://portal.snapaddy.com/knowledge/crm-integrations?hsLang=en#crm-system-integration-mapping)
    - [Salesforce](https://portal.snapaddy.com/knowledge/crm-integrations?hsLang=en#salesforce)
    - [MS Dynamics 365 CRM](https://portal.snapaddy.com/knowledge/crm-integrations?hsLang=en#ms-dynamics-365-crm)
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    - [HubSpot CRM](https://portal.snapaddy.com/knowledge/crm-integrations?hsLang=en#hubspot-crm)
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    - [First steps](https://portal.snapaddy.com/knowledge/snapaddy-businesscards?hsLang=en#first-steps)
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    - [BusinessCards Quick Tips](https://portal.snapaddy.com/knowledge/snapaddy-businesscards?hsLang=en#businesscards-quick-tips)
- [snapAddy VisitReport](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#main-content)

    - [Frequently Asked Questions (FAQ)](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#frequently-asked-questions-faq)
    - [Working with the VisitReport app](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#working-with-the-visitreport-app)
    - [Working within the VisitReport Dashboard](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#working-within-the-visitreport-dashboard)
    - [Export (CRM, PDF, Excel ...)](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#export-crm-pdf-excel)
    - [Inventory Data](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#inventory-data)
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    - [VisitReport Quick Tipps](https://portal.snapaddy.com/knowledge/snapaddy-visitreport?hsLang=en#visitreport-quick-tipps)
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    - [Frequently Asked Questions (FAQ)](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#frequently-asked-questions-faq)
    - [Installation and Setup](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#installation-and-setup)
    - [Working with contact data](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#working-with-contact-data)
    - [Exporting the contact data](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#exporting-the-contact-data)
    - [LeadResearch in Chrome & Edge](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#leadresearch-in-chrome-edge)
    - [LeadResearch in your CRM System](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#leadresearch-in-your-crm-system)
    - [Technical requirements](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#technical-requirements)
    - [Microsoft 365 Integration (Outlook)](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#microsoft-365-integration-outlook)
    - [Automation](https://portal.snapaddy.com/knowledge/snapaddy-leadresearch?hsLang=en#automation)
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