Activate Voice AI in the VisitReport Dashboard
Admins and Event Managers can enable or disable Voice AI for each event individually.
How to activate Voice AI:
- Go to the VisitReport Dashboard and select an event.
- Click on "Voice AI" in the left sidebar.
- Click "Activate Voice AI"
Voice AI is now activated and can be used in the VisitReport app!
Use Voice AI in the VisitReport App
Once activated for an event, Voice AI is available in the VisitReport app on every questionnaire page. Open the conversation by tapping or swiping up on the "Talk to Voice AI" bar at the bottom. Voice AI will communicate with the user in the language chosen in the app settings.
To start voice recognition, tap the round microphone button and begin speaking—e.g., summarize a conversation with a customer. Voice AI will extract relevant answers based on your summary and fill in the questionnaire automatically.
At the bottom left of the Voice AI view, you’ll find two buttons:
- 🔊 Voice output – Turns voice output on/off.
- 🎤 Automatic listening – Enables/disables automatic listening after a response so you don't need to tap the button for voice recognition again once started.
Supported Languages
We currently support the following languages with Voice AI:
German, English, Italian, Spanish, French, Dutch, Chinese, Japanese, Ukrainian, Polish and Croation
There will be support for more languages in the future.
Current Limitations of Voice AI
Signature questions can not be filled in with Voice AI. Please fill them in manually.
Limitations regarding question configuration
Subquestions
Are currently unsupported by Voice AI.
Required and suggested questions
Are currently not highlighted by Voice AI. When trying to export a report with unanswered required or suggested questions, users will still be notified as usual by the app.
Information on the processing of personal data in Voice AI
The processing of data with Voice AI is GDPR-compliant. For more information please refer to our Data Processing Agreement (DPA)