Activate Voice AI in the VisitReport Dashboard
Voice AI can be enabled or disabled for each event individually. Open the VisitReport Dashboard and select an event. You will find the Voice AI entry in the left sidebar; Voice AI also appears under Additional features on the event Home view. Click Voice AI, then click Activate Voice AI. Voice AI is now activated and can be used in the VisitReport app.
Use Voice AI in the VisitReport App
Once activated for an event, Voice AI is available in the app on every questionnaire page. Open the conversation by tapping or swiping up on the Talk to Voice AI bar at the bottom of the screen. Voice AI communicates in the language chosen in the app settings.
Tap the round microphone button and start speaking, for example to summarize a conversation with a customer. Voice AI extracts the relevant answers from the summary and fills in the questionnaire automatically. Two buttons are available at the bottom left: Voice output turns spoken output on or off, and Automatic listening re-enables listening after a response so you do not have to tap the microphone button again each time.
Supported languages
Voice AI detects the language you speak. Users can simply record messages in their preferred language.
Current limitations
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Signature questions cannot be filled in with Voice AI and must be completed manually.
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Subquestions are currently unsupported.
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Required and suggested questions are prioritized by Voice AI. When you try to export a report with unanswered required or suggested questions, the app will still notify you as usual.
Voice Commands
Voice AI supports several voice commands that help users capture reports:
Complete report
Voice AI completes the report and points out any missing information.
Example: "Please complete the report."
Skip question
Questions without a known answer can be skipped.
Example: "We haven't scheduled a follow-up appointment yet." or "I don't know."
Ask for answer options
Users can query the available answer options.
Example: "Which machines do we have in our portfolio?"
Repeat question
Voice AI repeats the last question asked.
Example: "Can you repeat the question?"
Add note
Add a free-form note to the report at any time.
Example: "Please add as a note that …"
Information on the processing of personal data in Voice AI
The processing of data with Voice AI is GDPR-compliant. For more information please refer to our Data Processing Agreement (DPA)