Known solutions for SAP Sales Cloud

Error Message: GeneralError 

  • Solution: It looks like there is some problem with the connection between snapADDY DataQuality and your CRM-System.
    Please call up the snapADDY DataQuality settings (gear wheel in the right upper corner of the application), scroll down to your CRM system and reconnect it to it. 

Error Message: Die für Attribut ORGANISATION-NAME-FIRST_LINE_NAME eingegebenen Daten überschreiten die maximale Länge. 

  • Solution: The error message was triggered because the entered data exceeds the maximum allowed length of the field. 

Error Message: Only the SAP interface user is allowed to change SAP fields.

  • Solution: You are not authorized to change/update existing objects. Log on to your SAP administrator.