How to re-invite pending users

Learn how to re-invite users that have not yet confirmed their invitation

Sometimes  a few users have not yet confirmed their invitation. It is not uncommon that the necessary email is lost. But this is not a problem, because there is a possibility to resend the invitation email, if you follow these instructions:


1. Click on this link https://app.snapaddy.com/settings/users to get to User Management

2. Filter by "status" and "pending"

 

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3. Select all users or those who should receive a re-invitation email.

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4. Click on "Edit" and then on "Resend invitation".

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The invitation email will then be sent.

 

If you have more questions, feel free to contact our support under support@snapaddy.com  or your Customer Success Manager.