User Management
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      1. snapADDY Knowledge Base
      2. Global Settings
      3. User Management

      What do the user roles "Reporter", "User", "Event Curator", "Event Manager" and "Admin" mean?

      Learn more about the different roles in this article

      In order to enable your users to fulfill their specific requirements, you can assign them roles with appropriate permissions and access levels. In this FAQ we answer which role has which access authorizations for our products.

      Overview


      VisitReport - App

       

      • The app functionalities can be used by everyone who has been assigned a snapADDY Licence for the VisitReport app. 
      • There is one exception: Staff that has been assigned the roles "Reporter" or "User", doesn't have access to events with draft status. 
      • In order for the media library, meetings, info center and team coordination to be available, the admin must have activated the respective functions in the dashboard.

      VisitReport - Dashboard

       

      Feature  Reporter User Event Curator Event Manager Admin

      Configure Questionnaire

      		 🚫 🚫

      ✅

      (only questions from Master)

      		 ✅ ✅

      Create/Edit event

      		 🚫 🚫 ✅ ✅ ✅

      Display, edit and export reports

      ✅

      (only your own reports)

      ✅

      (all reports)

      ✅

      (all reports)

      ✅

      (all reports)

      ✅

      (all reports)

      Team coordination

      		 🚫 ✅ 🚫 ✅ ✅

      Create & delete Master

      		 🚫 🚫 🚫 ✅ ✅

      Duplicate Master

      		 🚫 🚫 ✅ ✅ ✅

      Display analytics

      		🚫 🚫 ✅ ✅ ✅

      Display and edit meetings

      (✅)

      More infos

      (✅)

      More infos

      		 ✅ ✅ ✅

      Edit media library

      		 🚫 🚫 🚫 ✅ ✅

      Info center

      		 🚫 🚫 ✅ ✅ ✅

       

      Global Settings

       

      • Everyone is able to access the "Profile"-Section. 
      • Only the admin is able to ...
        • Edit the user management.
        • Edit the orginizataion.
        • Manage billing information.

      DataQuality

       

      Feature  User** Admin

      Access to DataQuality or Business Card Scanner

      		 ✅ ✅

      Access to own profile in Dashboard

      		 ✅ ✅

      Export of own contacts (e.g. Excel, vCard, CRM export)

      		 ✅ ✅

      Create private contact lists for DataQuality

      		 ✅ ✅

      Create shared contact lists for DataQuality

      		 🚫 ✅

      User management

      		 🚫 ✅

      Configuration of the global organization settings

      		 🚫 ✅

       

      **In DataQuality, there is no difference between Users, Reporters, Event Curators and Event Managers when it comes to authorizations. Therefore, they are all referred to as "User" here. Only the admin has additional authorizations.

      If you have more questions, feel free to contact our support under support@snapaddy.com  or your Customer Success Manager.