Why do the Smart Updater and the Smart Autocomplete features not work in my CRM?

In this article, you will find out in which cases the Smart Updater and Smart Autocomplete feature work and in which ones not.

If you want to update a contact, lead or account directly in CRM, you can integrate the Smart Updater function.



The integration works smoothly with common CRM systems such as Salesforce and Microsoft Dynamics. However, if you use SAP, it is possible that the Smart Updater and Smart Autocomplete functions will not work in some cases. 

Please refer to the following table for an overview:




If you have more questions, feel free to contact our support under support@snapaddy.com  or your Customer Success Manager.