What is the difference between Named, Concurrent & Terminal licenses?

What is a Named license in snapAddy VisitReport?

A Named license is a license that is assigned to a natural person and remains bound to that person for the term of one year.

• Definable roles for each individual license (read more about roles)
• A user can log in with any of their iOS, Windows and Android devices
• If a person is no longer working for the company before the license expires, please contact your Customer Success Manager or support@snapaddy.com

In terms of features, a Named license supports team coordination, report handover and the meeting function. Kiosk mode and use by guests are not available with a Named license.

What is a Concurrent license in snapAddy VisitReport?

A Concurrent license describes a set of users who are allowed to use snapAddy VisitReport within one day.

The Concurrent license type describes a set of users who are allowed to use the software within one day.

• Use means the creation of a report in the app, independent of a test or productive operation
• If in one month the number of users exceeds the booked license quantity, snapAddy is allowed to charge for the overuse at the end of the month

In terms of features, a Concurrent license supports the same features as a Named license: team coordination, report handover and the meeting function . Kiosk mode and use by guests are not available with a Concurrent license.

What is a Terminal license in snapAddy VisitReport?

A Terminal license is tied to a device and uses an alias address (for example messe1@example.com), so that several people can capture reports at one terminal.

The Terminal license type describes a license that allows the use of an alias address (messe1@example.com). Several users can work and enter reports at one terminal.

• With a Terminal license, only one device (for example a tablet) can be operated at the same time
• After the trade fair, this license can be released again and assigned to another device
• At the terminal, both users with a Named license and guests can log in
• How to set up a terminal?

In terms of features, a Terminal license is designed for kiosk mode and use by guests. Team coordination, report handover  and the meeting function are not available with a Terminal license.

Which features do Named, Concurrent and Terminal licenses support?

Named and Concurrent licenses each support team coordination, report handover and the meeting function, but not kiosk mode or use by guests. A Terminal license behaves the opposite way: it enables kiosk mode and use by guests, but offers neither team coordination nor report handover or the meeting function.

The following table summarizes which license type supports which feature.

Which questions commonly come up next?

What is the difference between licenses and roles?

Licenses unlock a snapAddy product for one person, whereas roles define the permissions within the product and can be changed at any time. Read more in the article What is the difference between Licenses and Roles?

How do I create terminal accounts?

You create terminal accounts in the settings under Users and licenses, Terminals by clicking “Add terminal” and entering an email address and password. The steps are described in the article How can I create terminal accounts?

How do I create guests?

You create guests in the user management via “Invite users” and select “Guests” at the top right; guests can only log in at a VisitReport terminal. Read more in the article How can I create guests?

Where do I manage users and licenses?

In the Users and licenses section in the settings you assign licenses and see which licenses are assigned, on hold or available. Details in the article User management “User & licenses”